Suvidha Center — rude and unprofessional behaviour

Went to suvidha centre on Thrusday, 21st June 2018, one located in district courts, ludhiana. Just wanted to updated my phone number with adahar card. First of all there is no reception or help desk to guide people. Went today at 10:00am, so that i can get the coupon or token to get served asap as have limited days to get all my work done.
they asked to fill in the form and gave the token number at another counter.
I was told to go to counter no. 7 to get the phone number changed.she said that pls come on 12:30 pm.. It does not end here, on 12:30 I was reached on counter no.7 ..a lady came there and said systems are mot working. She was very rude to the public.
I asked her for my work or my turn..Bt she didn’t gave any Response ..again & again am asking her ..at end she talk very rudly ..

Finally i had to come back home without doing nothing and after this harrassment.
The system should change in india, where human life should be valued and thanks
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