Suvidha Centre — about updating aadhar card

Address:	Suvidha center Model town patiala, 147001
Website:	Www.consumercomplaints.in

I am very upset while submitting this complaint about our govt. Inconvenience . I went to the suvidha Centre to update my adhar card and provided all the required documents there. And after one month i went there again to know my application status and they said the biometrics were rejected and it was very disappointing that no body even tried to inform once about that. I don't believe that they didn't came to know at that time whether the fingerprints were matched or not and if they got to know about this later on then why they didn't make them responsible for informing this to the customer even once they just let it be like that.one more foolish thing they did that it was lunch time from 1pm to 2 pm and all the staff went outside were enjoying icecream treat even after 2 pm and the people sat over there were waiting in such hot weather and when i started making video about their carelessness and i was going to call the complaint authority after that they came and stated doing their task again slowly wasting time by gossiping with each other which is very shameless thing i had seen there by the workers. Not only this country is undeveloped but the people have not developed their minds as well they are feeling less they don't care about anyone's loss they are irresponsible against their duties.