Svkdt Travels — Rude driver behaviour

Hello Team
We booked 6 sleeper AC tickets in your travels the bus scheduled was 10:30 from tirupati but it came 11:15PM.
We travelled from tirupati to Vijayawada and due to the Ac bus My father want to go for wash room since one hour we are requesting driver the door was locked from driver side.We are requesting him but we were unable to open at our end.Due to that my father in law anger as my father unable to control his urine due to sugar.And when our father in law angrily asked please stop the bus driver said and he rudely used vulguar language on our family ladies, please ask your wife to come and open and any lady from your home to open the door like that .And he beated my father in law due to they both are fought angrily...I have travelled many of travels never faced this kind of rude behaviour driver in the bus.
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