| Address: | Mumbai City, Maharashtra, 400004 |
On 01/06/2017, I had purchased a mobile Swipe Elite Sense – 4Gwith Volte.
Malware is embedded in firmware of this mobile. It is manufacturing defect and it was faulty when purchased. I searched online and found that many other people are facing the same problem with this mobile.
I took my mobile to authorized service centre of Swipe ‘Infinity Care, Shop No. 5, 6 & 7, 2nd Floor, Thakkar Shopping Mall, S. V. Road, Borivali (W), Mumbai - 400 092’ and receipt on 11/12/2017 but it was also not helpful because malwares are still in the mobile and getting installed automatically. They were unable to satisfactorily resolve the problem.
After this I emailed to them on [protected]@justswipe.com and [protected]@justswipe.com on 13/12/2017, 19/12/2017, 20/12/2017, 28/12/2018, 12/01/2018 and 20/09/2018 (Copy of Emails Enclosed) and requested to provide a remedy for aforesaid faulty mobile but they failed to provide any remedy in this matter.
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