Swipe Telecom — Mobicare in kolkata

Address:

Kolkata, West Bengal, 700001

I have purchased ace4g strike from alfa, ville parle when i was in a visit to mumbai on 29/3/2016.

In the month of nov, 16 it was giving some trouble and then it was fully dead so i sent the same to mobicare in dec, 2017 for teh repair during the time there was a small crack on the upper side of the glass which have nothing to do with the technical fault.

The mobicare person talked to me over telephone and replied that they will not repair the mobile as the glass is damaged so i insist that just to repair the technical part and start the mobile as they have asked for rs.2600/- just to change the glass which have a small crack .

But they were adament so i told them to send back the same
without repair.

They gave a narration on their report that customer demand
only solution for dead but device is physically damamge(touch broken) so rwr on 21/12/16 . During that time the handset was
in warranty period.

I was so frustrated that i kept the same in the box since then.

Today also when i saw the same i thought to write my agony to you and your service.

So thank you for wasting people money and time.

And in the future i w ill never and nor any of my known person will purchase your product to get through such thing.

Thank u and think about it...