Swipe Telecom — phone dead - never returned after i gave for service - no information on my swipe mobile - complaint# tn-che-ski3159

Address:	600071
Website:	SWIPE Mobile

I bought a swipe elite plus midnight blue model (16gb) on 2016/09/10 using flipkart. Please refer the attached invoice.

Have been using this phone since september 2016 and in august 2017 the phone wouldn’t start. Since it was dead, i took this to the service center (Sk info system, chennai) in anna nagar, chennai on august 12th 2017. Please refer the attachment with name “tn-che-ski3159”.

It has been three months and i would have tried multiple times to get the status however there is no information whatsoever.

Following are my questions –

1) is this an authorized service center of swipe
2) why am i not getting a proper response
3) what happened to my phone
4) when will i get the phone back
5) if you cant give the phone, will you be refunding the money

Team flipkart,

Hope you are making a note of this email and the substandard service being provided by swipe mobile.

Thanks,
Ramesh