Swipe Telecom — tablet ace prime harassment for repairing the product | |||
Kshitij jewels Rachana salvi Mob [protected] Date[protected] To, Manager Swipe Pune Ref : work order number mum-ddr-c-632 dt[protected] Sir, I have given my tablet ace prime glass broken to your authorized service center at dadar-we care (Swp251) work order no as above on[protected] for repaire. Detail work sheet attached. The tablet has been purched from amazon On[protected] which is still in warranty period. From april 2017 i am calling to your customer care till today every time i call them they says call after 7/10 days your tablet will be ready. But my tablet is not ready till today reason the spare is not available. Till today 4months had past. After having such big company you do not have the spare but you can use glasses for manufacturing new tablets. Your after sales service is very week. If you do not have the spare provide me a new tablet in exchange or if you do not have the spare to repair my tablet refund my tablet cost price. I going to wait another 10days from today then i am proceeding to consumer court for justice Thanks Rachana salvi Was this information helpful? | |||
Swipe Telecom customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
My battery is swolen. I cant switch on my phone for even seconds, it having warrenty i think. I want a replacement.
Reply
My name is Sandeep mishra .I bought swipe elite plus phone in september 2016. In april 2017, the phone is not working. I contact the service that is situtated in jammu near bus stand and handover phone to him for service. Nearly four manth had gone and I am not found my phone. When I try to contact the service provider he does not attend the call.
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Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
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