Swipe Telecom — Very bad experience with customer care servicesswipe mtv slash 3g calling tablet

Address:

Mumbai City, Maharashtra

I have purchased swipe mtv slash 3g calling tablet from online Star cj on 18 Feb 2015. I have received defective tablet. so, i check with Star cj Customer service, but they are not willing to help in any condition (for eg Amit from Star cj), they told me to contact Swipe Customer care service, I was directed to nearby services center of Swipe at Borivali(W) on 21 March 2015, they said its a defective piece will replace and they continuously called me its center for 5 times and finally they given me DOA approval letter on 2 March 2015 to handover to Starcj for replacement. I have sent copy of Approval to Star cj at [protected]@starcj.com but still no reply. Please do the needful at the earliest. Attached copy DOA approved letter from Swipe. Star cj fo not have any grievances handling system. so henceforth will not buy any product from Star cj. I request for good Customer Service cell at Swipe as well as Star cj. Request you to look up in this matter at the earliest. Shivmohan - [protected] / [protected]