[Resolved]  Syberplace E Solutions — Refund not received after 6 week of cancellation

Address:Hyderabad, Andhra Pradesh, 301704

I have ordered Iphone 6 64GB on[protected] from the Syberplce.com, I paid by payUmoney.com and canceled it on[protected] after I realized the product I wanted to buy iphone6s. They told me that they cancelled the order and money will be refunded within 8 working days but till date. I received an email on 4th March in that they send me details of cancelled order. I contacted with payumoney help care and they also said we will resolve issue with in 5 working days, but they did not send me any confirmation, so I wrote more then 10 emails to care team and CEO of PayUmoney, I called many times but the answer was same "allow us some more time". After a month and half I have not received the refund.

Details of my order as follow, Payumoney payment id:93269190, Dispute #1274518.
Syber place order number:[protected],

Amount that I paid is 47, 499/- .
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Complaint marked as Resolved 
SyberPlace E Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2016
SyberPlace E Solutions Customer Care's response
Issue will be resolved soon. One of our agent will get in touch with you.
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    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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