Syberplace — Mobile phone - loss money

Address:Hyderabad, Andhra Pradesh
Website:syberplace.com

I have booked a HTC-DESIRE 728 LTE (grey) Mobile phone through order No[protected] on 14.02.2016 by paying Rs.13499/- through net banking with Bank Code HDFC. But I have not received any communication regarding phone dispatch till today(12.03.2016).In the meanwhile I have learnt that there are many complaints against your store. Now, I am requesting you if there is any possibility, please refund my amount or otherwise, please send the phone immediately.
Thanking you.
SUMIMOL L G, Edappally, Ernkulam, Kerala
[protected]
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    KTC IIIumination, #105, The Westin Hotel Road, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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