[Resolved]  Syndicate Bank — 24 hours atm not open and bank charges rs 20/- each transaction for using other bank atm - knowingly harassment of customer

Address:

Ghaziabad, Uttar Pradesh, 201201

I am having current a/c with syndicate bank dmps branch in modinagar distt ghaziabad state uttar pradesh pin 201201 with ifsc code is synb0008899

In our city i.E. Modinagar sundicate bank is not opened 24 hours and on banking holidays.

1 is this the alternate way of earning money by harassing customers
2 whether the senior banking staff is aware of non opening of 24 hours atm
3 what is rbi policy in this regard
4 either open 24 hours atm or waive off all the transaction charges @ rs 20/- each transaction in my account

Cma, advocate manish garg
[protected]