I regret to inform you that you have an inefficient branch manager at belur branch of howrah. I approached the branch manager for a personal loan, he assured me to provide a loan of rs.200000 (Rs. Two lakh). He kept on bringing certain issues for last three months which i solved as per his requirements. Now he is backing off from his commitments and accepting that he had overlooked my documents provided and have committed me wrongly. He is unaware of the proceedings to grant a loan and made me run around uselessly for the past three months. I do have my salary account in this branch. And my family members also have accounts in this branch i will recommend them to close all the accounts of this branch since the bank employees do not know how to carry out their responsibilities.
According to the documents asked by the branch manager he should have known if i was eligible for a loan, but he promised me and made me sign a bunch of final documents and then say that i am not eligible for loan. He even made me open an insurance which i did not need at the moment. Being a customer i have been harassed a lot which made me take lots of leave from my office which i have not been paid for.
I kindly request you to look into this matter as this bank manger mr. Mohanti is inefficient in his processing, speaking and dealing with customers. And he gives a whole lot of wrong information.
Debjit ghosh
A/c holder name : debjit ghosh
A/c no. : [protected]
Branch name : belur-west bengal
Ifs code : synb0009544 Was this information helpful? | 
My ATM card is blocked, so how to get my money my current account.plaese to unblock my account it is very urgent thank you