Syndicate Bank — Minimum balance

Address:Kannur, Kerala, 670104

I had a dormant account in syndicate bank which I had not used for a few months. When I had gone to close the account, I was told that it had gone to a negative balance of 1100 rupees, and this was due to the non maintaince of minimum balance. But according to the RBI Directive of November 2014, it clearly mentioned in the annexation that the balance cannot go beyond rupees zero just for not maintaining the minimum balance amount. The directive also states that the customer should be notified when the balance goes below zero, but it has not been done.
This is a complete rip off from the bank.
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    Syndicate Bank Phone
    +91 80 2570 5784 [Online Banking]
    +91 82 0257 3363 [Accounts]
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    Syndicate Bank, Corporate Office, Planning & Development Department, Syndicate Bank Building, 2nd Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
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