Syndicate Bank — regarding dormant charges on account

I have not made any transaction for a long period of time so my account in syndicate bank hirekerur (Ifsc-synb0001276) is deactivated or it became dormat as employee saying. Bank employee is behaved so rudely with me for requesting to activate the account because was not paying charges to him as he told me to pay 60 rupees. Since there is no such rule in rbi guidelines, why should i pay? Resolve this issue as soon as possible because that employee might be/will be cheating for long time.