Syndicate Bank — Transfer of account from bijwasan to DTC seema puri delhi

Around 2month back I requested bijwasan branch to transfer the saving account number[protected] and ppf acno. 150/2005 to dtc seema puri, and sbi shalimaar garden respectively and I regularly in touch/follow-up the status of transfer of saving account as well as ppf acno. But so far no any account have been Transfered.
The more important thing is when I called on today' one staff of bijwasan namely Neeraj blame to me that this is my fault for not to track the position of accounts transfer.
So it is requested to brief/sensitize the staff to say anything after proper analysis. And my account may kindly be transfered to respective branches.
With regards
Rajesh kumar