T-24 — Regarding Balance Deduction

Address:Gwalior, Madhya Pradesh

T24 has deducted unnecessarily amount of money 2-3 times from my mobile saying internet charge, monthly subscription, bla bla. I always have internet pack in my number and no subscription is there in my mobile, it never had. When i try to reach you at the customer care, they say 'Sorry sir we can't help in this matter'. By saying to stop T24 services, they simply agreed and said as you wish sir, you can port the number. I am a regular customer of T24, an amount of 30 rs. has been unnecessarily deducted on 4th.April, it happens just after an amount of 60 rs deducted some days back. If they don't take immediate action on my complaint, i'll surely move into some other network in 3 days.
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Hi,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for this. Please write to us me [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest.

Regards,
Priya
Sent.
Please look into the matter.
Thanks

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    Contact Information

    Gwalior
    Madhya Pradesh
    India
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