T-Kameez — order tk1126834 / payment done online but i haven't received the service

I have placed an order online by making online payment on 29 sep 2019. Today is 29 oct 2019 still i haven't received the order. This is worst service anyone could expect. While placing the order the website mentioned that i would receive the order within 5-7 days. One month have passed i haven't received the package.

This is the pathetic service from tkameez. I have called to the customer service several times, everytime i call them they say that i would receive my package by so on so time, but i didn't received the package yet. I have been harrassed so much by tkameez.

If i get some help from this platform, it would be great