[Resolved] T-Kameez — refund amount code not yet provided
T
Teddy Dutt
Address:
Kolkata, West Bengal, 700014
Website:
tkmaez.in
Products were ordered on the 9th of august (Order no :376170) amounting to rs. 1070 and was delivered around 14th of august. Sizes were incorrect so a return was booked from the dealers side and was picked up on the 27th. The dealer has promised as per email dated 23rd august that return coupon would be sent as they do not entertain monetary refund. After that in spite of my repeated followups there has been no return coupon granted. Upon advising that i will take legal action - i was informed on 4th september that this would be processed in 48 hours - however now even after the stipulated time there has been no response.
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Sep 20, 2018
Complaint marked as Resolved
Refund provided
T-Kameez customer support has been notified about the posted complaint.
Sep 11, 2018
Updated by Teddy DuttT-Kameez has finally reverted with a coupon code and claimed that they sent it earlier which i proved was untrue. A reorder has been made and am awaiting docket number for delivery.
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