[Resolved]  T P RADHAKRISHNAN — BILLED WITHOUT HAVING A CREDIT CARD. CHARGES HIDDEN

Address:

New Delhi, Delhi

From: [protected]@Modi.com Sent: 12/9/2014 09:29:59 AM To: "customer.[protected]@tatacard.com" <customer.[protected]@tatacard.com> Subject: TATA CARD - APPLICATION NO.[protected] Dear Sirs, I have applied for a Tata Card when I went to your Croma shop in Connaught Place 2 weeks ago for purchase of a mobile phone. While filling up the form I was not informed that there Is an annual charge of Rs.499 would be chargeable/payable . Later I got a phone call from your Customer care to verify details, I have informed them that I am not interested in applying For a Card or accepting a card where there is annual charge of Rs.499 payable. Even after I have yesterday received an SMS message that my application is being processed. Please cancel my application as I not interested to receive any card by paying any annual charge. Please treat this mail as cancellation of my above application No.[protected] as this is totally misguiding the customer by not informing any charge involved for a card while Applying and filling up the form and then talk about an annual fee of Rs.499 to be paid. If no annual charge or any charge is payable, then I will be happy to receive your card otherwise I am not interested Please confirm Thanks Radhakrishnan REMINDER. PLEASE REPLY URGENTLY In spite of my repeated mails and telephone calls to your customer care service and to you, I have received an SMS intimating that a bill for Rs. 560.68 has been dispatched asking me to pay for Credit card . I want to inform you again that I have not received any credit card from you and I have asked several times to cancel my application and I am not interested to accept any card from you. Therefore I am not liable to pay any charge nor you are not supposed to raise any bill against any credit card. Please immediately instruct your office to cancel my application and withdraw your above bill as I will not make any payment for non receipt of any credit card and also for a cancelled card Please confirm receipt of this mail and cancellation of your bill Thanks Radhakrishnan