Tailorvala.com — received wrong product and when asked for refund they have deducted 19500 rs from my accounts

Address:	17, Nilkanth, Surat, 560098
Website:	Tailorvala.com

I ordered 3 items from tailorvala.com, order no. 14467 on aug 17, i received on aug 25th 2019.
I had ordered gown and kurti for an amount of 1850, instead i got 3 horrible sarees. When i called the customer care (Customer care no. [protected]) refund he asked some details o[censored]pi and told i should do within 30 seconds. After that an amount of 19500 has been deducted from 2accounts of mine. Now the number is switched off.
I have to receive an amount of 19500+1850 refund. I am badly in need of help. Kindly help