Tally Solutions — tally multi user version series a release 6.4

Address:

721301

Dear sir / madam

I am very old user, but since last few month i am facing the problem in the tally operating. I am already made the complain to your service partner sparsh innovators pvt ltd. 48 vivekanand road near girish park kolkata-06. At time of sale their representative mr. Ranjit kumar offer me that they installed the synchronization system in our licence & provide the service time to time. But last 1 year they are not provide me proper service. Made many complain but they close my complain before solving the problem & without information & getting confirmation from me. My problems are mention below:-

1. Not installed the synchronization system.
2. Tally is operating very slow at time of preparation of gst return as well as making of bills.
3. Maximum show the tally not responding problem & hang the tally while i made the sale invoices.
4. Going educational mode in multi user system.
5. After make call for visit at site only they provide the complain number & tell me that our representative visit your office / contact you. But no one visit the site & contact me.
6. My last complain no is 41538 loged by miss akriti of sparsh innovators pvt ltd.
7. About above mention problem i also inform the technical person mr. Rudro & palas das to solve the problem they only told please lodge the complain to sparsh innovators pvt ltd. Then we visit your site but after lodging the complain they also not solve my problems.
Now you suggest me who can solve my problem & how much time you need to solve this problem & visit my premises to install the synchronization system & other problems to resolve.

Thanking you,

Vikash kumar shaw
For wonder marbles
Licence no:[protected] multi user.