Tally Solutions Complaints & Reviews

On Friday, 19th December 2025, I had lodged my first complaint regarding the above-mentioned issue. Since then, till date, I have made several follow-up calls seeking resolution of the same. However, on every occasion, I have been given only one standard response:

“Your complaint has been forwarded to HO / senior team and they will call you.”

Unfortunately, no one from the senior or backend team has contacted...

A tally licence has been issued on my email which i have never been applied for, i was applying for the tally prime licence through my email but showing that a licence has already been issued on your mail.
please cancel that licence so that i can apply for tally prime licence.

CA. Mahendra Singh Solanki
Chartered Accountant
[protected]@gmail.com
+91 [protected]

please take...

Unauthorised access by Tally partner FIVE PETAL and disabled our tally account. and ZERO response from Tally Solutions...

AMC is not renewed by your people. we called many time no response

Hello Sir/Mam,

We (Bansal Motors) are the regular customer of Tally from last 10 years with Tally Serial No.[protected]. Yesterday we have faced MAV error in data and contact to tally customer care. Different different executive talk to us but no one can able to resolve the error. We are faceing financial problems due to data. So you are requested to resolve it soon and make us able to regulate our daily basic work.

Thanks,
Pawan Kaushal
[protected]

Dear Sir,

Serial No[protected], Expired on 05.04.2022.
payment maid, still not activated .

so many times called customer cair, not even single person responded.

Raised So many tickets not resolved .
TLY - 04Apr[protected]
TLY - 07Apr[protected].
TLY - 07Apr[protected].
TLY - 07Apr[protected].

Its my request you to resolve immediately .
need to close books of accounts .

Hi.. My employ Id is 1896472 I have applied for pf settlement on 2nd January 2022 but still the status is pending ... Please try to disburse the amount into my account as soon as possible it's a humble request.

Dear Sir
she did wrong with my Laptop like she Close my all windows during Solution during Any Desk and she has no knowledge about tally and she did time pass with me approx 1 hours and 16 Minuts and wasted my time. and Her Behaivour was wrong with me and Cut my call without permission.
Please reach out this Madam and teach something about tally dont waste money to hire her.
Please consider my Complaint as soon as possible and resolve my Query

Your Dibrugarh (Assam)-786001 Tally Partner is giving any sort of for running Tally Prime on Client server. I have installed and run the software myself after learning on youtube. What for he is taking commision from Tally. We never got any support. It is better to sell your products directly to the customers.

Hello Sir/Madam,
I am a citizen of Nepal.A person in Nepal is selling Tally ERP saying that its genuine and takes annual charge for its maintenance and this year when your new product Prime came into market we came to know that the tally he is selling is fake.
I can provide all the details of that person but the only condition is that my name should not come in any place.
He have sold many tally in our region and now many people are saying that tally is not a good software as the agents are not good at all.
For more details you can contact me anytime at +977-[protected]

Update Rate-wise HSN/SAC Summary on GSTR-1, Not exported JSON file with HSN Summary too many complain from customer care still not resolve due to this issue So many problems created waiting updates last 2 Months

Please resolve as soon as possible

Channel Partner you have assigned to us M/S Tirupati Tally Solutions Pune have used all his personal contact details into our tally licensed product. And also not giving basic service. When asked for service he told us to pay AMC, which he never before communicated about. Wery unprofessional behaviour of Tally Channel Partner.
Expecting very immediate response from Tally Team.

Dear Team,

Since last 15 days we are struggling to get GSTR-1 report to excel which is showing error.

we have done the setting to add in trusted locations as well.

we made so manny calls we promised to call back by expert team but now response.

we do refer Tally to our customers being we are CA firm and since last 15 days we are not able to support ourself and our clients.

please look in to this on priority basis -
contact Manisha - [protected]

Dear Sir,
I was purchased this license in 2011-12 through your tally partner Delhi and make the payment through cheque, They have issued me the invoice and maintion my name and address along with ID and mobile no. Now they have changed the details of IDs, I don't know who is this.

When I enquired in customer care they also accept that this type of Fraud happening by lots of dealer, First you check in your records if...

The above of V S Shah TALLY for Cardin Health Care Pvt. Ltd.-
Chandrika madam (mobile number [protected]), SINCE PAST ONE MONTH, is unable to support me for the following basic necessities:
1.Login as remote for access to old data
2.Instal Tally on my laptop For access to old data so as not to disturb current routine day to day working, in spite of it being a FIVE multi-user licensed PRODUCT
All error messages have been sent to her by whats app

Dear Sir, I devlop my billing system from your Tally PArtner Analog Solution, Indore But it not solve my problem till date.

Dear Sir,
Greetings

I had purchase tally erp 9 software on 29th june 2020 from retail shop in velachery . I had kept tally vault password when we open a tally screen at first time, and i had forgotten that password, i request you to update what can be done about that because all my office data are logged in that and i am not able to log in further without entering tally vault password .Request you to help in that .

Thank you

Is t here an option or detail report to view net profit after gst and transport charges calculated or applied on each product?
Please advice how

Just to be clear, gst amount is included and part of purchase invoice where as transport charges are separate invoice i. E not included
In the purchase invoice as it receives from trasport services.

How do i link transport charges (Invoice) with corresponding purchase invoice to find out exact net profit of individual product after
Gst and transport charges? Pls advice as its very urgent to avoid rework, due to number of entries already entered in the tally software.

At the end of the financial year[protected], the sales account also includes the amount of sales bills pending (Sales bills to make - goods delivered but bills not made) thus providing a wrong picture of gross profit & net profit.in effect we were viewing an incorrect profit & loss account. The tracking numbers are enabled in delivery notes.

After spending two days with tally support, we were asked to change the tracking number on the pending delivery notes to 'not applicable'. As a result, the sales account corrected but the value of closing stock remained unchanged whilst in actual fact it should have increased to include the cost of stock delivered but not billed.

Furthermore, after doing the above, changing to the current financial year[protected] we were unable to track the delivery notes in the 'sales bills to make' and raise the requisite sales invoice.

We were eventually told that they have taken note of the issue and that it would be resolved in their future releases.

The question here is that the basic fundamentals of accounting are lost!!!

The response received on email from them is reproduced below ad-verbatim.

Quote

Greetings!!

Thank you for sharing the product suggestion. We understand that while recording the delivery note need to effect closing stock value. We will keep you posted on your registered mail id when taken up in the product. Your feedback and suggestions will help us improve the product functionality and user experience further.

This is in continuation to our interactions, we understand that uncleared bills are not reflecting after change the period on the gwt alter+f2 mention 2019-20 the. The reported issue has been noted. We regret the inconvenience caused.

Our team is analysing and once it is resolved, we shall keep you posted on your registered mail id with the release updates.

Unquote

For lack of an appropriate category we have listed this under "tax services"

Dear sir,

This is to inform you that, we m/s warmex home appliances pvt ltd using tally erp 9 series a release 6.4.8. But from one month we are facing issues in remote user id at the time of any invoice opening and printing. It seems very slow at the time of invoice printing, it takes aroung half hour for single invoice printing.

Kindly resolve the issue as soon as possible.

Regards,
Warmex home appliance pvt ltd
Cont : [protected]
Email id: [protected]@gmail.com