Tamil Nadu Public Service Commission [TNPSC] — Non-receipt of Water Tax Receipt and Payment Status Not Reflecting

Address: Tirupur

Website: tnurbanepay.tn.gov.in

Respected Sir/Madam,

I would like to bring to your notice that I attempted to pay my Water Tax through the TNeSevai app using UPI. The amount was successfully debited from my bank account; however, after the payment, an error message stating “Directory not found” was displayed, and the payment receipt was not generated.

At present, I am unable to verify whether the payment has been successfully credited against my water tax account. I am also unsure whether I should proceed with making the payment again or wait for a refund, as the payment status is not reflected.

Payment Details:

Type of Tax: Water Tax

Amount Paid: ₹720

Date & Time of Payment: 31 August 2025, 11:19 AM

Mode of Payment: UPI

UTR Number:[protected]

Transaction ID: T2508311120079519624558

Paid To: Commissionerate of Municipal Administration – BillDesk

Connection Details:

New Connection Number: 032/024/900620

Old Connection Number: 032/11005337

I kindly request you to please verify the above transaction, update the payment status in the portal, and issue the payment receipt at the earliest. If the payment has not been credited, please arrange for the refund or guide me on the next steps to complete the payment.

I have attached the transaction confirmation screenshot for your reference.

Thank you for your time and support. I look forward to your prompt assistance.