Tarun — Hiranandani security staff behaviour

Address:

Mumbai City, Maharashtra

The security staff in Hiranandani hospital powai has literally blocked the lift and stopped the relative of patients to go up to the OT surgery and gathered a crowd and insulted us. For paying the hospital lakhs of rupees the staff has no courtesy to treat the patients and their relatives.

The staff called us liars and in front of crowd checked on the walki talkie that I was lieing about the operation of my sister which was ongoing in the OT. They reconfirmed and were not agreeing to let us go. Over that they are arguing and talking rude with us.

After confirming the patient on his walkie talkie he is saying I would have let you go if you would have stood there for another 2 mins and kept requesting me. Now what DO YOU WANT me to beg your security staff to let me go up after paying for the services. When In return i insulted he could not take it and tried to give me a sCARE as if he will beat the ### out of me and wife.

It was my bad that I came to Hiranandani hospital and paid a lakh of rupee to only get insulted in front of a crowd.

He kept on saying that I am lieing and did not agree. They held and blocked the lift.
This is pathetic Hiranandani hospital is pathetic and the staff is pathetic. The staff’s attitude is totally uncalled for.

My review for the hospital will always go negative where-ever someone speaks about it.