I went to purchase some beer and vodka from your elite shop in Shanti colony. At the billing counter when I asked them to bill only MRP, they began to abuse me by saying aren't you capable of giving extra 20-30 bucks ? One cashier even said switch off the cooler, let them buy warm beer and go if they can't give extra. Other one said, who will pay for shopping basket etc. ? Then I pointed out saying, can I ask you Rs.100 for petrol that I spent coming to your shop ? You will say, why should I pay you right, likewise why should I pay you extra for the reasons you are mentioning above ? Then both the cashiers and another short man who was in the shop started abusing me for asking for MRP billing and asked me to get out.
Is this the way you treat customers. When I pointed out saying, even your MD says products should be billed at MRP only, they stated saying, MD will say whatever he wants in public. But all this extra money goes right upto him !
If this is true, it is so sad. You people should learn from neighboring karnataka where MRP shops are clearly advertised and products sold on MRP only.
This abusive behavior of your employees is found at both your Anna Nagar elite stores.
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