[Resolved] Tata Capital — After applying Pre-Approved Personal Loan now sales team have totally forgotten about this.

Saktishree S Majhi

May 12, 2022

Address:

Jajpur (Odisha)

Tata Capital Customers Support is very poor. Tata Capital offered me a Pre-Approved Personal loan by their sales team over phone call then i agreed to avail it.After applying this one i rejected another Pre-Approved offered by ICICI bank where my salary account is being operated since 7 years. But now Tata Capital sales team totally forgot about their offer, they neither sending me E-Mandate Link nor making phone calls for disbursement of PL.
I have spent around 100/- Rupees on phone to talk to their sales team, they always kept me on hold for around 20-25 minutes and they cut the phone calls.

Being a tata group employee i feel very devastated for Tata Capital Sales team.

Their approach towards customer is unethical, nonsense and poor.

Regards,
Saktishree SM
Engineer-TRF Limited( A Tata Enterprise)
Kalinganagar-Odisha

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Jun 28, 2022

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 27, 2022

TATA Capital Customer Care's response Hi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.