Tata Capital — [Case id[protected]] Foreclosure request submitted on 9th June,2021 still have no response

Tata Capital — [Case id[protected]] Foreclosure request submitted on 9th June,2021 still have no response

D Diptesh Chakraborty Jul 22, 2021 Jul 26, 2021 This thread was updated on Jul 26, 2021

On 9th June, 2021, a request for foreclosing a loan account was requested to which Customer care reverted back on 5th July stating that the Foreclosure approval has been received and requested to visit the nearest Tata capital branch for Closure process. After visiting the branch, the branch manager stated that nothing will be done from the branch and everything will be done from the customer care. On following up with customer care again, they have gone completely silent despite multiple follow ups. I guess Tata Capital Housing Finance is trying to make money from the interests accumulated on top of the loan account of customers or they have invested money into some fraud scheme Was this information helpful? No (0) Yes (0)
TATA Capital customer support has been notified about the posted complaint. Verified Support Jul 23, 2021 TATA Capital Customer Care's response Hi Diptesh, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest. Jul 23, 2021 Updated by Diptesh Chakraborty What details you are looking for? I have already shared the case id[protected] in the summary of the complaint? Jul 26, 2021 Updated by Diptesh Chakraborty Hi Tata Capital Team, Received your response finally with the foreclosure statement and LOD. Your policies are disgusting and seems only meant to harass customers. Your email was sent on 23rd of July, 12:45 PM (Friday) stating that the foreclosure document is valid for 15 days from 23rd July, 2021. In your email, you have also mentioned that you don't accept cheques between 25th of current month to 2nd of next month. 24th July and 25th July being weekend does not allow any customer to carry out all tasks at bank. So effectively the cheque has to be submitted on 3rd Aug and the foreclosure document will expire by 6th Aug. 15 days is a pure bluff from your end and its effectively 3-4 days offered to customers to clear everything from his end, else be prepared to get harassed again.
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