[Resolved] Tata Capital — complaint against tata capital employee - mobile number - [protected] | |||
Hi, I brought a loan from Tata capital more then 2 years before and I am always paying my all EMI on time but this month I am not available in the Delhi and for some family issue I am not able to my current month EMI on time. For some family and Office issues I am out of time right now. Daily basis I got 4 to 5 calls on different different numbers and I let everyone knows that I will pay my EMI with all the charges on next week while I reach delhi. I know its your procedure and they employee need to call me regarding the EMI. Today I received a call one of your lady employee with [protected]. I asked her how many times i will explain for my condition and I will pay the EMI next month or there are any there where i can give my written conformation regarding my payment date. Then she talk to me on very worst way. She told me "Tum muzhe jante ho kis se tum baat kar rahe ho. EMI dene ke tho rupees hai nahi legal chali gyi tho rupees kaha se laayega bhikari. Tu dek ab mai tere sath kya karti ho." Please let me know this is the way to talk your customer who have more then two years old relationship with Tata Capital. I have recording system in my mobile and for this talk I can also take some step against her. I would like to request you please take some action against her otherwise I need to take step from my side. Thanks, Shashank kumar paliwal [protected] Was this information helpful? | |||
Nov 1, 2018 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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1 Comment | |||
Comments
If an employee didnt recive salary on time how can he work with enthusiasum, either he loose his confidence, please sir pay attention on employee salary, it creates a bad impression in the minds of employees
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