Tata Capital — debited unnecessary amount from my account

Address:

New Delhi, Delhi, 110068

This is in regard to my overdraft loan account 82003608. Please note that i have taken an overdraft loan amount limit last month. I was asked for a total deduction of rs. 24, 062.00 for various charges including processing fees, gst, insurance charges, etc., however, my amount was debited for the rs. 27, 487.16 on june 03, 2019. Also, on july 02, 2019, in the evening i got a message stated that "dear customer, your due of rs. 8, 562.89 against loan contract no. 82003608 for the month shall be debited from your account on 03rd july or subsequent working day. Please maintain adequate funds to ensure clearance. Tcfsl".

I have taken overdraft limit and not an emi related personal loan. I have not withdrawn or utilized even a single rupee yet, so why the amount would be debited from my account.

For the same, i have a word with mr. Shekh fukhran at customer care service at the number[protected]. He after discussion with his senior ensured me that not any amount will be debited july 03, 2019, however, he asked me to write to customer care for rest of the issues.

Nobody discussed me anything at the time of loan disbursal. I believe that tata itself has been a name of trust for so many years and my trust will be intact too. Please do educate me and others if anything else needs to be done in these cases. I have checked at the website and found that amount utilised is rs. 691, 722.89 and i never utilised any amount yet.

I have not withdrawn even a single rupee yet and the team can check the same at anyhow.
On july 03, 2019, rs. 8, 562.89 has debited from my account.

Please look into it and get the money debited reversed as soon as possible.

Best regards,
Parmendra kumar