[Resolved]  Tata Capital — Emi debited after closing the account not reverted even after 2 weeks

Address:No 6A, 1st Floor, Centennial Square, Dr Ambedkar Salai Kodambakkam Chennai, Tamil Nadu - 600024

I have applied for a home loan and it got approved but later I closed the loan, even in the tata capital customer capital portal, it mentions the loan closed but on June 5 EMI amount was debited. I informed the customer care multiple they said the complaint[protected] was raised and highlighted from their side. but nothing happened yet it was over 2 weeks REFUND WAS NOT RECEIVED yet, I don't know why TATA capital was doing this even though RBI says if a customer amount has been credited with the fail status it should be returned within 24hrs. if I miss my payment I will be charged with interest. wasn't they should pay me interest if they have my money. And through the money they debited, I would have made some investment and got some returns, Because of their mistake I'm losing money here.
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Jul 29, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
TATA Capital Customer Care's response
Hi,
We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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