Tata Capital — Emi not revised post part payment

I have loan with tata capital.
I have made part payment of 40lakhs in february. Emi paid 88, 000
they did not reduce the emi amount in month of march. Emi paid 88, 000.
Thy reduced the emi in month of april.
I have been asking for the explanation for delay.But no response since 4 months.
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TATA Capital customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2021
TATA Capital Customer Care's response
Hi Karan, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
Nov 06, 2021
Updated by kkaranshinde
NO RESPONSE FROM YOIR CUSTOMER CARE TEAM FROM LAST 6 MONTHS
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I uave followed Up with your customer service team but to no avail. NO reaponse has been Received from your side.

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