Tata Capital — EMI requested even after deduction of ECS

My loan EMI was deducted from my account on the regular date. Next day I received a call from Tata Capital that it was not deposited and that I have to pay the same through UPI. They requested extra money also. I immediately transferred the amount requested through UPI.

After a couple of days when I checked my bank account, I got to know that the same EMI has been paid TWICE to TATA CAPITAL!! with EXTRA CHARGES without my fault. And as a result, my HOME LOAN EMI has been BOUNCED due to this!!

I now demand my extra paid EMI along with extra charges back immediately. I can also show my bank statement for the proof.