I am writing to lodge a formal complaint regarding my loan application /Loan account. I have been in contact with a person identifying as your representative, [Neha/ [protected]] on what's app regarding a loan of ₹[21, 00, 000].
The Facts of the Matter:
I was told the loan was sanctioned, but I was asked to pay ₹[6500] for [insurance] on [25/3/26].
Subsequently, I was asked to make further payments of ₹[13000] for [file attaching to sbi account] and ₹[13000] for [previous payment rejection] and 12800 for NOC
Subsequently, I was asked to make further payments of ₹[12800] for [NOC] and ₹(12800 again because in previous payment NOC was not mentioned in add message option in paytm ] for [previous payment rejection] on 27/3/26
0n 28/3/26 they again got 25800/- payment done on pretext of previous payment rejection on their system end due to time delay.
Then on march 31/3/26 payment of 24999/- for activation of account.
on 1/4/26 14999/- for activation of id on customer one app.
on 2/4/26 15000/- for new password generation
Neither the app responded which showed invalid credentitials nor the amount is disbursed. Nor the extra paid amount has been refunded. they assured that only insurance will be charged and rest of the amount will be refunded.
To date, I have paid a total of ₹[151, 698] via [Payment Method: UPI/Bank Transfer].
Despite these payments, the loan amount has not been disbursed, and the representative continues to demand further funds under new pretexts.
My Demands:
Immediately verify if [Representative Name/Number] is an authorized employee or partner of Tata Capital.
Confirm the status of my loan disbursement.
If these payments were collected under false pretenses or by an unauthorized person, I request a full refund of ₹[1, 51, 698] and an investigation into this breach.
I am writing to lodge a formal complaint regarding my loan application /Loan account. I have been in contact with a person identifying as your representative, [Neha/ [protected]] on what's app regarding a loan of ₹[21, 00, 000].
The Facts of the Matter:
I was told the loan was sanctioned, but I was asked to pay ₹[6500] for [insurance] on [25/3/26].
Subsequently, I was asked to make further payments of ₹[13000] for [file attaching to sbi account] and ₹[13000] for [previous payment rejection] and 12800 for NOC
Subsequently, I was asked to make further payments of ₹[12800] for [NOC] and ₹(12800 again because in previous payment NOC was not mentioned in add message option in paytm ] for [previous payment rejection] on 27/3/26
0n 28/3/26 they again got 25800/- payment done on pretext of previous payment rejection on their system end due to time delay.
Then on march 31/3/26 payment of 24999/- for activation of account.
on 1/4/26 14999/- for activation of id on customer one app.
on 2/4/26 15000/- for new password generation
Neither the app responded which showed invalid credentitials nor the amount is disbursed. Nor the extra paid amount has been refunded. they assured that only insurance will be charged and rest of the amount will be refunded.
To date, I have paid a total of ₹[151, 698] via [Payment Method: UPI/Bank Transfer].
Despite these payments, the loan amount has not been disbursed, and the representative continues to demand further funds under new pretexts.
My Demands:
Immediately verify if [Representative Name/Number] is an authorized employee or partner of Tata Capital.
Confirm the status of my loan disbursement.
If these payments were collected under false pretenses or by an unauthorized person, I request a full refund of ₹[1, 51, 698] and an investigation into this breach.
Please acknowledge this complaint as soon as possible.
Thanking you'
Bindia
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