[Resolved]  Tata Capital — fraud regarding foreclosure charges on loan

Address:

411027

I have taken loan 600000 in june 2017 that time clearly told by tata capital agent that whenever you want to close your loan there is no any foreclosure charge after one year on that, that’s why i have taken loan from tata capital instead off other firm. Now when i called today there customer care people telling me you have to pay foreclosure charges upto 4.5 %. That time agent told me i will erase this foreclosure charges once loan approved and mail you details but he didn’t send any mail to me sif this fraud tata capital doing with there customer on call there telling and other side laying. Please look in to this issue and request you please don’t make such kind of fraud with customer who are paying there amount regularly. My loan no is 7470004. Please look into this issue don’t make such kind of frauds with regural customer who are paying without any gaps. Now tata capital call centre people asking me agent name who came my house before 1 year, i don’t have that person name or contact no now with me as he said i will erase this clause from sanction letter. Even i have not received any sanction letter on mail that time, when i called customr care person send today in my email i’d.