Tata Capital — Frustrated from tata capital

Address:

110092

I am really pessimistic and disheartened with the process of bank formalities for Loan disbursement. In spite of all documents submission, detailed verification and processes being followed and despite the Sanction letter being issued to me with my existing Gurgaon residence address which has been allotted to us by Government bank, as my Wife being a Bank employee, I have not received any response of Call or mail notification from tata capital for Loan disbursement till now although during the physical meeting and interaction, Abhishek and Nitin had told that it will be disbursed within a week.
But to my mere surprise, I had been following up with you guys since last two months now and nobody is simply picking up and responding. Such behavior is not acceptable .

No transparency is followed by the Guys, They have no courtesy to even call back or respond to Customer. What service you are delivering to People then. If at all there is any hassle, somebody should have directly called and communicated me about the bug and which is of course not the case here. The time is very crucial for everyone and everybody should respect time for self and others.

I am really fad up and upset on dealings.
Below received from tata capital that your loan has been approved.
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[protected]@tatacapital.com
Jul 13
to me
Dear Mr. NARESH PATTANAIK,
We are pleased to inform you that your Loan Application no.[protected] with Tata Capital Housing Finance Limited under its Home Loan program has been approved for loan amount of Rs. 4000000 ( Forty Lakh only) with repayment tenure of 240 months. This Sanction is Subject to fulfilment of the Terms and Conditions as may be stipulated in the final sanction letter.

Thank You,
Tata Capital Housing Finance Limited
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Documents provided for residential proof: - Bank allotment letter, marriage certificate and bank statement.
Applied loan : 05 July 2016, sanction letter issued on 13 July with gurgaon resident address.
In the sanction letter the residential address are mentioned but still they are not processing due to address proof is not valid. If address proof is not valid then how in sanction letter the gurgaon address was mention and why this issue came after 2 months ? If address proof is not valid then it should not be consider at the time of applying loan.