[Resolved]  Tata Capital — highly dissatisfied existing customer 2 wheeler loan !! tata capital loan statement of account- satvinder singh ahluwalia[protected]

Address:Mumbai City, Maharashtra

My loan account number is[protected] I have availed the vehicle from Punjab Honda praladnagar branch, Ahmedabad. . I have ideally paid 16700/- As down payment while I purchased Activa 3g. and now I am seeing that I have already paid 47K to Tatacap and still I need to pay 16k more which would increase the cost of the 2 wheeler nearing to 1lac as the original cost of the vehical was 63k. As well as I have not opted for 30 months? I have not even received any welcome letter from Tatacapital.

I would request you if you can check the same with Tata capital as I have tried to reach out to them and they have stated me that if I have paid the down payment then that amount will get deducted. I also have logged a complain at Tata cap with the reference case# 05005549 ; & 05005503 : ticket number of tatacapital and they didn’t event bother to call me back and have closed the ticket.

As well as the ROI that had been charged to me in 22% for a two wheeler. Are you guys kidding me as far as I know that loan that I have availed was at 13%. Post seeing my SOA i believed that Tatacapital had not included my down payment in their loan application and had given me the loan of 50, 000 with a tenure of 30 months which I believe has to be for 24 months.

I am putting this in writing and need a response from you guys asap as currently as per SOA I have already paid 48, 000/- in the month of January I would be paying my last emi of 2188/- Post which I would be going ahead with a stop payment as I am not entitled to pay any amount over and above 50k to tatacapital and if I have not been given any updates or settlement of vehicle I would be taking this to the consumer court as I have been frustrated from the services and you have just taken this as a means of earning money from people.
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Feb 8, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
TATA Capital Customer Care's response
Dear Satvinder,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
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