[Resolved]  Tata Capital — Home loan fraud - lack of accountability and duty corruption

Hello,

I am Praveen Karkada, I had applied for home loan with TCHFL loan application no. APPL50149876 dated 23/09/2021.

I had a worst experience with TCHFL on this loan application and I have decided to withdraw my application and not to go for any loan related services from Tata capital.

I had submitted all my documents and loan application through your sales executive Mr. RAM and sales manager Mr. Vishnu (+91 779XXX9411 ) was coordinating with me on this., It's been more than 70 days since they took my application and kept on giving excuses and reasons - please note 6000rs was collected as part of pre processing and stamp paper charges.

All the verification and In principle approval was done long back and now they are saying technical approval is delayed and disbursement is on hold. I am tired of reaching out to Vishnu as he rejects my calls and sometimes gets it answered by others and keep giving excuses.

I have decided to withdraw my application and sent a formal mail as a letter of withdrawal of loan application - APPL50149876 dated 23/09/2021. I am not responsible for any consequences arising out of that application here after.

Also, I have asked Mr. Ram to return all my signed documents and 6000rs but they are not returning my documents and giving excuses and reasons its been more than a week since I told them to return my documents.

I have sent repeated emails on but no luck, they are saying my mail Id is not registered and hence can't provide resolution. There is no accountability, credibility and integrity - full of duty corruption and fraudsters are employed here I guess.
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Jan 7, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Dec 04, 2021
Updated by Praveen Karkada
Hello,

I am not your customer and I haven't got any account to login.

I had applied for home loan with application number APPL50149876 dated 23/09/2021 and as part for this your executives(Ram and Vishnu) have collected all my documents and checks along with 6000rs and the loan was approved and In-principle approval was given. After all the process and verification they are now saying technical clearance is on hold and disbursement will not be done. What kind of service is this if the loan cannot be disbursed then why did they collect checks and eStamps and got it signed from me?

I hope you understand my concern. I expect a proper and reasonable response. Please find the attached sanction letter and In-principle approval mail from TCHFL for your reference.

Your sales executives who collected my documents and were coordinating with me on loan -
RAM - +91. [protected]
Vishnu - +91. [protected] (WhatsApp no. TCHFL business account)

I am expecting a proper response and want you to take necessary action to return my documents and money.
Verified Support
Dec 06, 2021
TATA Capital Customer Care's response
Hi Praveen, we're really troubled to hear about your experience. Please share the details regarding your concern on [protected]@tatacapital.com so our team can connect with you and address it at the earliest. Thanks.
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