[Resolved]  TATA Capital Housing Finance Limited — Home loan : Unsatisfied with Tata Capital Housing Finance Ltd : Truly unprofessional

Address:i-Think Lodha, Thane West, Mumbai, Maharashtra

This is in reference to my loan application (APPLXXXX8303).

I got to know that the disbursement was rejected even when the legal and technical were cleared, which was informed to me by Sales manager Amisha Manjrekar - Mumbai, i-Think Lodha (Thane W).

I also got to know that RCM (Manoj Yadav) is not comfortable in doing the disbursement. Hence I would like to have complete clarity to understand more details.

I am not able to understand what type of comfort is RCM looking for?

All this is coming when the go-ahead was given to me, docket was signed, cheques taken, PMAY form was signed, challans were paid, etc. If TCHFL was not comfortable, why was all these troubles given ? Why it was not cleared on the 1st Day.
Attaching copy of my sanction letter and SMS screenshot for the challans.

Where is the issue? Basis what were the above docs asked by Tata Capital Housing Finance Ltd.

Please understand that I have made payment of multiple things which includes token to the seller, Tata Capital Processing fees, etc. All these are my hard earned money and cannot have this going into waste.

Statements from Amisha Manjrekar are as under;
1) RCM is not finding comfort in performing disbursements
2) Technical of the building are not clear. Building is in a bad state. This is coming after signing the dockets.
3) It depends on the mentality of the person approving the disbursement. I am surprised to know that TCHFL is working on the mentality of individuals and not following processes. Pathetic.
4) Flat is in a bad state. Even when it was informed that the Flat was vacant for the last 6 months and prior it was on rent. So it's understood that the condition would not be good. However, it would not remain the same when someone purchases it. (Should be understood by the Tata Capital team)

NOTE : There is already a Flat on the same floor, same building, same locality, same seller which was financed from the same Tata Capital Housing Finance Limited just 4-6 moths before.
Not able to understand how can the condition of building deteriorate in just 4-6 months and to an extent where it is questioned in technical.

All this has caused me harassment and mental anguish and I have incurred losses too.
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Feb 15, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2022
TATA Capital Customer Care's response
Hi Taha, we're really troubled to hear about your experience. Please share the details regarding your concern on [protected]@tatacapital.com so our team can connect with you and address it at the earliest. Thanks.
Jan 14, 2022
Updated by Taha Ansari
Complete details are already shared. What more details is TCHFL looking for now ?
Please stop sending canned messages and if you are really interested in solving the issue, please mail me or call me. Details can be fetched from the application number.
Lets see when you take that effort. I will post the details here when I receive reply from TCHFL..
Verified Support
Jan 15, 2022
TATA Capital Customer Care's response
Hi Taha, we regret the inconvenience caused. To maintain the privacy of your details, we request you to share your concern on [protected]@tatacapital.com along with your registered contact number/Email ID, loan application number and type of loan so that we can address it on priority.
Complaint comments 

Comments

Hello - Did you got any reply, call from TCHFL and i am sure nothing . The company is having unethical practices and only way to awake people around so not to involve with these guys .
Taha Ansari's [Complaint's author] reply, Jan 15, 2022
No reply. Its falling on deaf years.
People reading my post would understand the unprofessional behavior of Tata Capital. Better not to go with them else you would waste your time, efforts and money.
Hi Taha - What i suggest we must not leave like as its is the fraudsters and keep fighting with them for ourself and to teach lesson to them as well. Consumer court is the best place, it needs continuous efforts but working . Another thing we can do we highlight them through social media by ourself as many times as possible and spread across our circle not to take any product from TCHFL and i am sure it will impact them badly .

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