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[Resolved]  Tata Capital — I have a complaint about my ongoing OD Loan for Restructure

Dear Team

I, Jhuma Chatterjee having Personal Loan with you & last 2 years I am paying regular payment but due to some unavoidable circumstances I left my job & doing freelancing. As per schedule my drop down has been started which is 25500 per month which unbearable for me at this moment. Kindly restructure my EMI amount whithin 16K. I will be able to pay that much of EMI Amount every month.

This is my request to you kindly look into this matter as soon as possible because next month EMI will star & not be able to pay. Then my CIBIL will be effected. Kindly do the needful. Details are attached in mail. No body from Tata Capital is taking ng this responsibility. They are not responding at all. Kindly help me out.

Loan account no- [protected]

Regards
Jhuma Chatterjee
Cont no [protected]
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Dec 16, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
TATA Capital Customer Care's response Hi Jhuma Chatterjee,
We shall surely assist you on this. We are escalating this to our relevant team and shall share an update with you shortly.
Oct 20, 2022
Updated by jhumamukherjee Dear Team

Till now my problem has not been resolved. Even nobody from Kolkata Tata Capital group communicated yet. My EMI date is 3rd of Nov. Is this a seriousness of Tata group??? Is this service of Tata Capital??? If it is not been resolved as soon as possible then I will go to higher lavel ..
Verified Support
Oct 21, 2022
TATA Capital Customer Care's response Hello Jhuma Chatterjee, we sincerely regret the delay and the inconvenience caused. We have shared your feedback with our concerned team and they are working on your SR No. 23439985. We request for some time to process your Request. Concerned team will send all details on your mail ID jhuma.[protected]@gmail.com by 02/11/2022. If you require any further assistance, please write to us on [protected]@tatacapital.com.
Verified Support
Nov 14, 2022
TATA Capital Customer Care's response Hello, we have shared a mail with reference to SR 23439985 on 26th Oct’22. We request you to check the inbox of your mail id jhuma.[protected]@gmail.com. In case of further query, please let us know.
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Dear Team

Till now My problem has not been resolved.. No body from Kolkata Tata Capital branch has communicated yet..is this a service of Tata Capital group???
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