[Resolved]  Tata Capital — Incorrectly charged by tata capital and no response to my emails

Address:Mumbai

Hi team,

I have personal loan with tata capital loan account # 21219575. I have applied for moratorium in april and may month and tata capital did not considered that they are charging unnecessary and increased my principal amount without any notification. I have been sending emails to tata capital however they are not responding to my emails when i call customer care they will say we will check after that they are disconnecting my call without proper explanation.

Since i have taken moratorium for two months my outstanding unpaid principle amount should be 25, 698+ accrued interest. Now tata capital showing overdue principal amount 38997+ accrued interest and overdue charges and other charges.

They have cheated me putting wrong principal amount and other charges.

Please help!

Regards,
Mohan
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Aug 7, 2021
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2020
TATA Capital Customer Care's response
Hi Mohan,
We regret to know about the unfavourable experience you had to go through. Please share your registered contact number/Email ID via a message, and we will get in touch with you.
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