Tata Capital — Levy Foreclosure charges for closing of Housing Loan : 9587714

Dear Sir/Madam,

I had taken a HOUSING LOAN A/c no: 9587714Vide Loan a from TATA CAPITAL HOUSING FINANCE LIMITED on 17/02/2016 with a tenure of 180 months.

I had approached Tata capital customer care office, kodambakkam, regarding my intention to close the loan. Mr. Srinivasan.L had given me the outstanding letter with foreclosure charges. I visited him multiple times and requested you to waive the foreclosure. In spite repeated request from me, he did not waive Foreclosure charge. He had falsely led me to believe that since the housing loan had a company as a co-borrower, and therefore the Foreclosure charges are applicable.

Even though the cheque For Rs 1, 40, 00, 000/- was credited to Tata Capital on 5/12/2019 they did not adjust in my loan account until 11/12/2019. And i was forced to pay Rs 1, 05, 850/- on 11/12/2020 so that the loan can be closed. They had deducted towards Foreclosure and Gst for the same . After reconciliation you had refunded Rs 9, 237/- as excess payment and provided the statement for the same. I had closed housing loan on 11/12/2019. They had closed contract on 20/12/2020 and issued no due certificate.

I request them to return Rs 3, 18, 929.57, the Illegally collected amount towards Foreclosure charges as per the RBI circular Dated: 02 August 2019 vide circular no: DNBR(PD) CC. No.101/03.10.001/2019-20 immediately without any further delay.

With Regards,
M.A.Narayanan
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