[Resolved]  Tata Capital — loan

Address:411027
Website:www.tatacapital.com

Case id:2519828

Dear tata,

This is ashish r ghode, with below details of mine :

Loan account number : 9493542
Loan amount : 55, 80, 000.00
Current roi : 9.55
Emi :48, 301.00

I am escalating my concern for roi reduction.

I have asked many times to reduced my interest rate as per rbi mandate. But every time i am getting same response from customer care as "not eligible as per switch policy".

I wanted to know the reason, why i am not eligible, otherwise i would like to transfer my loan to other bank.

Also i am the employee of tcs, and currently tata finance offering roi 8.35% to tata employee.

Kindly revert at the earliest.
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Aug 19, 2017
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
TATA Capital Customer Care's response
Dear Ashish,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Complaint comments 

Comments

Ashish can you please clarify how the issue was resolved. My loan interest rate is at 10% for the last 2 years.

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