[Resolved] Tata Capital — loan has not been credited. but emi was debited

chin sevenhills

from Vijayawada, Andhra Pradesh

Address:

500034

Dear customer thank you for choosing tata capital as your financial partner. Please note details of your personal loan with us:
Loan a/c no - tcfpl[protected]
Emi amount - rs.7053
Emi start date - 3rd-may-2018
Roi - 15.75%
Loan tenure - 48 months
Loan sanctioned amt - rs.250000
Processing fee - rs.5163
Insurance premium - rs.1193
Stamp charges - rs.200
Service charges - rs.0
We request you to insist for receipt/acknowledgement sms against any manual payments you make towards tata capital loan.
For any other information please reach our customer care channel:
Toll free number-[protected]
Email address - [protected]@tatacapital.com

I recieved this message on april 20.
Loan amount has not been credited. But
3rd may emi was debited. I asked your excutive. Excutive wants signature verification of the bank. I have no signature verification certificate.

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Jun 12, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.