[Resolved]  Tata Capital — Loan od account

Address:MUMBAI

Respected Sir,
I undersign Mr. Pradeep Kumar Singh, wants to bring to your notice an incident that happened
to me. I had applied an OD loan in Tata Capital for amount Rs. 2550799 (Loan A/C no: 9109410). The concerned authority (Ms. Anu Ph no: [protected] and Mr. Arphit Ph no: [protected]) had promised me that there would be no processing fee or any other charges would be charged on the loan amount. The loan that got sanctioned after all the documentation in my account was Rs. 24, 818, 21; the remaining amount Rs. 68978 deducted by Tata Capital was on name of “processing fee and Insurance charges”. On asking Mr. Arphit and Ms. Anu about the amount that was deducted from the loan amount; they said that they were unaware that the processing fee and insurance charges would be charged and he gave me the reason as the criteria of my age (this would have been informed me earlier which was not done).
I am transferring Rs. 24, 818, 21 which was transferred to me by Tata Capital. I do not want to proceed with the loan as the commitments promised by Tata Capital were not fulfilled. I would request you to look in to this matter and take necessary action against them. I hope you will do the needful.

Thanks and Regards,
Pradeep Kumar Singh.
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Jan 6, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2021
TATA Capital Customer Care's response
Hi Pradeep, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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