[Resolved]  Tata Capital — Misbehaviour and Mental harassment

Address:Sector-16,TATA Capitals

I took a loan from TATA Capitals just because of this name TATA.I had immense faith in this name, just this name.How do I begin telling what mental harrassment TATA Capitals has caused me.I have clean record from the past 10 years but due to lockdown I couldn't pay 3 installments.So this bank agent came to my house and asked me to clear the pending emi's.I told him I will pay clear it all on 10th November.He said ok.My mistake was I believed him.So what happens next is on 9th Nov I was going to pick up my customers in Delhi and some agents from TATA Capitals found me and forcefully entered my car and took me to some unwanted and isolated place.How in the world can someone do something like this.Even if you have to recover your car how can you opt for such gundagardi.I cannot express how insulting this has been for me.Mental harassment I have been subjected to is undescribable.I have lost all my faith in TATA now I am going to make sure I don't buy even a needle from TATA.Is this what you do your customers?Is this how you treat them?
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Aug 7, 2021
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2020
TATA Capital Customer Care's response
Hi Monika, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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