[Resolved]  Tata Capital — Moratorium

To TataCapital,
Ref number for previous email sent 13711412.I have applied for moratorium when i received an intimation of moratorium being extended, i have snapshot of the request ID & it says already registered, i understood with this request ID my request is honored however couple of days prior to my actual date of EMI my app had an incorrect EMI amount mentioned which is now corrected after repeated emails sent to tata capital with no luck in receiving any positive response. I am now made to understand 2EMI were incorrectly debited hence tata capital have reversed 1EMI however they refrain from crediting the 2EMI stating they have not received any request for moratorium for Jun-Jul-Aug, but i have attached the snapshot of the request number. money incorrectly debited was for medical purposes for a family member suffering from COVID19. I have had a lot of stress and pain in dealing with a simple request of moratorium which is approved from RBI. i have received a refund of 1EMI, not happy with the moratorium request not approved & however was advised to reapply for a moratorium but i am unable to apply a moratorium on the app when tried .. it says failed request ..

I need the second EMI refunded. I hope you understand my concern & need money to repay a family member who helped me in this time of need. 1st Moratorium i never had issues with Tata Capital however this 2nd moratorium has been a disaster with Tata Capital ...

Please resolve this for me as its a complaint that I'm raising ..I have attached the request raised now which says i have already applied for Jun-Jul-Aug.

Thanks & Regards, Brian FernandesMob [protected]