Tata Capital — my housing loan eligible for "pradhan mantri awas yojana subsidy", but till now not received claim

Address:	198B Royal residency BHATKHEDI MHOW INDORE 453441, Indore, Madhya Pradesh, 453441
Website:	[email protected]

Hello sir,
My loan account number: 4770447
I had taken a housing loan from tchfl (Tata capital housing finance ltd.), and my housing loan eligible for "pradhan mantri awas yojana subsidy",
I satisfied all the requirement of this scheme... Still there is no any process done by tchfl staff, because of laziness of staff of tata capital.

For that, i make the number of times request over there but they say in the process... And officers/staff member of tchfl says we are not a responsible subsidy and so on...
Tchfl officer says we are responsible only for a loan not in subsidy, we are interested in loan only...
And behave rudely with client... Please help me