[Resolved] Tata Capital — need papers

Pinki Sarkar Das

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I hv taken home loan. I hv requested fr my foreclosure letter nd d list of documents on 9th of march nd according to them it tkes 14working days to provide the same. Bt till date i hv nt rcvd d papers. When called d cusomer care smbdy named pranav misbehaved. Is this d way you work nd give customer service? So many complains against you and you ppl dont even bother to answer nd solve them? D worst ever i hv seen.

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Apr 29, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

TATA Capital Customer Care's response Dear Pinki,
We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.

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Comments

Altaf Bhanji

from Mumbai, Maharashtra

Its more than 2 months i have requested for a loan top up. Need not say the process isnt complete. The worst part is the 2 staff managing my application - Mujibur Shaikh and Irshad Ali Sayyad, are not even willing to receive calls when me and my Dad are calling them. This is height o[censored]nprofessional behaviour and really poor cusotmer service

TATA Capital Customer Care's response, Apr 5, 2018

Verified Support

Dear Altaf,
We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.