[Resolved] Tata Capital — non tolerable behavior of call center/collection guy | |||
Hi, I have taken 1 tw loan from tata capital almost 15 months back and i always paid my emi thgrough ecs on time however this month it got bounced due to some personal reasons. When i got the call from their collection executive, i asked him to come and collect the cheque from me but he never came. After 4 days he again called and said that we take only cash as it's closing time but i denied to give cash and ready to give cheque. He refused to take the same and used abusive language and disconnect the call. After that i am getting calls from their mumbai office and everytime i said to collect the cheque but no one comes. Today, a lady - poonam from mumbai call center called me and taken one of their local executive on call and he used abusive words and language over the call. It's the limit of tolerance and now i am not going to accept the same. First i want action against executive and make sure this will not happen again. Waiting for your revert on priority as these kind of behaviours are not professional. Was this information helpful? | |||
Oct 7, 2017 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 TATA Capital Customer Care's response Dear Sir, We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query. | |||
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+91 22 6745 9000
One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
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My issues is your Manager use my duolicate signature on final loan agreement anf also use my mother signature on agreement.My mother have no relation witj my compnay .They are doing frogery with clients .They offer ne koan but i ask him to pls mention whats is closure charge he say its 3-4 % ;but we take 50 % waiver in future and than its 1-2 % only .
I beliebe him but they sighn the document them.selves and mention there closure balance is 4-5 %. And also theybare not responding after laon
Also i recieved policy amount after deduction but whybdeduction paid by me if frogery done by your side u can check the sighn done on paper.
Also they offer me 1.5 % include all taxes as processing fees and charge 2 % + tax .
Pls tell me how to close the laon and i want strict action agaist for those who use my mother fake signature.
Case is open i m.complain almsot 20 times no one reponse on behalf of tata capital
Dheeraj aroa
Request no. 2932908
Loan account no. 7519031
Contavt no. [protected]
Email [protected]@gmailmcom