[Resolved]  Tata Capital — Not processing requests for pre-closure of loan

Address:

Banjara Hills Hyderabad

I have made a request through helpline and they asked to go to the nearest service branch for making the request, which I did at Banjara Hills branch at Hyderabad. There the executives said they won't take the request as everything is done through email (customercare.[protected]@tatacapital.com) which I did it promptly on the same day. I received a letter after 4 days informing me that I have to raise the request through helpline no. They attend the calls after waiting for at least 20 minutes and says again to go to the service branch.
This is the first and last time, I have taken the loan from this unprofessional institution.